Privacy Policy

Introduction

E SUNNY GIFT ENTERPRISE (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or use our gift card trading and recycling services.

By accessing our website or communicating with us through WhatsApp, Phone, email, or any other contact method, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information when you contact us, submit gift card details, request a quotation, complete a transaction, or communicate with our team.

This information may include:

• Your name or business name
• Email address
• Phone number or messaging account information
• Country or region
• Gift card type, denomination, quantity, and related transaction details
• Payment or settlement information
• Business communication records
• Any other information you voluntarily provide to us

Non-Personal Information

When you visit our website, we may automatically collect certain non-personal information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on the website
• General website usage data

How We Use Your Information

We use the information we collect for business and service-related purposes, including:

• To respond to your inquiries and provide customer support
• To review submitted gift card information
• To provide quotations based on card type, region, value, and market demand
• To verify gift card status and reduce transaction risk
• To process approved transactions and arrange settlement
• To communicate with you about current or future business cooperation
• To improve our website, services, and user experience
• To prevent fraud, unauthorized activity, or misuse of our services
• To comply with applicable legal, regulatory, or business obligations

How We Protect Your Information

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These measures may include:

• Secure data storage practices
• Restricted access to personal and transaction information
• Review of transaction-related information for risk control
• Use of secure communication and processing methods where appropriate
• Internal procedures designed to protect business and customer data

However, no method of transmission over the Internet or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Transaction and Verification Information

As part of our gift card trading and recycling services, we may request information related to the gift cards you submit, including card category, value, country or region, quantity, screenshots, receipts, or other supporting details when necessary.

This information is used only for quotation, verification, risk control, settlement, and business communication purposes.

We recommend that you do not share unnecessary sensitive information unless it is required for the transaction review process.

Third-Party Disclosure

We do not sell or rent your personal information to third parties.

We may share limited information only when necessary, including:

• With trusted service providers who help us operate our website or provide services
• With payment or settlement partners when required to complete a transaction
• When required by law, regulation, legal process, or lawful request
• To protect our rights, property, business interests, customers, or users
• In connection with a merger, acquisition, restructuring, or business transfer

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, understand website traffic, and optimize website performance.

Cookies are small files stored on your device that help websites remember certain information.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Data Retention

We retain personal and transaction-related information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

This may include business records, customer support, fraud prevention, dispute resolution, and legal or regulatory compliance.

When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our business and legal requirements.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to request access to your personal information
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to certain processing activities
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below.

Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take reasonable steps to delete such information.

International Users

As we may work with partners from different countries and regions, your information may be processed or stored in locations outside your country of residence.

By using our website or services, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable business requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: